Frequently Asked Questions
Everything you need to know about your gear and performance.
How do I know which size is right for my training level?
Each product page includes a detailed 'Size & Performance' guide. We recommend measuring your current gear or body dimensions and comparing them against our sport-specific charts for the most accurate fit.
What is the Benchmark return policy for worn items?
We offer a 30-day trial period. If the gear doesn't meet your performance standards, you can return it for a full refund or exchange, provided it is cleaned and in original packaging.
How long does shipping take for pro-grade equipment?
Standard shipping typically takes 3-5 business days. For heavy equipment like benches or racks, delivery may take 7-10 business days via our specialized freight partners.
Are Benchmark products covered by a warranty?
Yes, all our high-performance gear comes with a 1-year limited warranty covering manufacturing defects and structural integrity under normal athletic use.
Do you offer professional discounts for coaches or gyms?
We do. Verified coaches, personal trainers, and gym owners are eligible for our 'Benchmark Pro' program, which offers tiered discounts on bulk orders and early access to new releases.
How should I care for my technical apparel to ensure longevity?
To preserve moisture-wicking properties, we recommend machine washing in cold water with similar colors and air drying. Avoid fabric softeners and high-heat drying.